We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please contact us at hello@kurrajongfarmhouse.com to start the return process.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@kurrajongfarmhouse.com We’ll send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return question at hello@kurrajongfarmhouse.com
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can make it right.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. You’ll be refunded on your original payment method. Please remember it can take a few days for your bank or credit card company to process the refund.